Billing

Plans and Pricing

Understand Vailo subscription plans and features

Plans and Pricing

Vailo offers flexible plans for teams of any size.

Plan Comparison

FREE Plan

  • Up to 10 team members
  • Unlimited projects and tasks
  • 200 MB storage
  • 90-day task history
  • Basic analytics
  • Help Center & documentation
  • Community support
  • No audit logging

STANDARD Plan

  • Unlimited team members
  • Unlimited projects and tasks
  • 10 GB storage
  • Unlimited task history
  • Advanced reports
  • 30-day audit log retention
  • Email support (24h SLA)
  • Priority features

PREMIUM Plan

  • Unlimited team members
  • Unlimited projects and tasks
  • 250 GB storage
  • Unlimited task history
  • Advanced reports
  • Lifetime audit log retention
  • Priority support (4h SLA)
  • Custom integrations

Feature Highlights

Analytics & Reports

  • FREE: Basic analytics only
  • STANDARD: Advanced reports
  • PREMIUM: Custom export + analytics

Storage

  • FREE: 200 MB
  • STANDARD: 10 GB
  • PREMIUM: 250 GB

Team Size

  • FREE: 10 members max
  • STANDARD: Unlimited
  • PREMIUM: Unlimited

Support

  • FREE: Help Center
  • STANDARD: Email (24h)
  • PREMIUM: Priority (4h)

Audit Logs

  • FREE: Not available
  • STANDARD: 30-day retention
  • PREMIUM: Lifetime retention

Audit logs track all workspace actions for security and compliance.

Upgrading Your Plan

  1. Go to Workspace Settings → Billing
  2. Click "Upgrade Plan"
  3. Choose new plan
  4. Enter payment details
  5. Confirm

Upgrade takes effect immediately.

Downgrading

Downgrade anytime:

  1. Go to Billing
  2. Click "Downgrade"
  3. Confirm

Data is preserved, features are limited.

Trial Period

  • STANDARD: 30-day free trial
  • PREMIUM: 30-day free trial

No credit card required. Cancel anytime.

Billing Cycle

  • Monthly: Charged each month
  • Yearly: Save 20% with annual payment

Payment Methods

We accept:

  • Credit/Debit Cards (Visa, Mastercard, Amex)
  • Bank transfers (Enterprise)

Invoices

Download invoices from Billing page:

  1. Go to Billing
  2. Click "Invoices"
  3. Download PDF

Refunds

30-day money-back guarantee on all plans.

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Still need help?

Check our Help Center or the pricing page for plan-specific support options.