Billing
Plans and Pricing
Understand Vailo subscription plans and features
Plans and Pricing
Vailo offers flexible plans for teams of any size.
Plan Comparison
FREE Plan
- Up to 10 team members
- Unlimited projects and tasks
- 200 MB storage
- 90-day task history
- Basic analytics
- Help Center & documentation
- Community support
- No audit logging
STANDARD Plan
- Unlimited team members
- Unlimited projects and tasks
- 10 GB storage
- Unlimited task history
- Advanced reports
- 30-day audit log retention
- Email support (24h SLA)
- Priority features
PREMIUM Plan
- Unlimited team members
- Unlimited projects and tasks
- 250 GB storage
- Unlimited task history
- Advanced reports
- Lifetime audit log retention
- Priority support (4h SLA)
- Custom integrations
Feature Highlights
Analytics & Reports
- FREE: Basic analytics only
- STANDARD: Advanced reports
- PREMIUM: Custom export + analytics
Storage
- FREE: 200 MB
- STANDARD: 10 GB
- PREMIUM: 250 GB
Team Size
- FREE: 10 members max
- STANDARD: Unlimited
- PREMIUM: Unlimited
Support
- FREE: Help Center
- STANDARD: Email (24h)
- PREMIUM: Priority (4h)
Audit Logs
- FREE: Not available
- STANDARD: 30-day retention
- PREMIUM: Lifetime retention
Audit logs track all workspace actions for security and compliance.
Upgrading Your Plan
- Go to Workspace Settings → Billing
- Click "Upgrade Plan"
- Choose new plan
- Enter payment details
- Confirm
Upgrade takes effect immediately.
Downgrading
Downgrade anytime:
- Go to Billing
- Click "Downgrade"
- Confirm
Data is preserved, features are limited.
Trial Period
- STANDARD: 30-day free trial
- PREMIUM: 30-day free trial
No credit card required. Cancel anytime.
Billing Cycle
- Monthly: Charged each month
- Yearly: Save 20% with annual payment
Payment Methods
We accept:
- Credit/Debit Cards (Visa, Mastercard, Amex)
- Bank transfers (Enterprise)
Invoices
Download invoices from Billing page:
- Go to Billing
- Click "Invoices"
- Download PDF
Refunds
30-day money-back guarantee on all plans.