Cookie Policy

Learn about how we use cookies and similar technologies
Last updated: November 9, 2025
What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, enabling key functionality, and helping us understand how you use our service.

How We Use Cookies

Vailo uses cookies for various purposes. We've categorized these cookies to help you understand and control how they're used:

1. Necessary Cookies (Always Active)

These cookies are essential for the website to function properly. They enable core functionality such as security, authentication, and session management. You cannot disable these cookies as the website would not work without them.

Examples:
  • Authentication tokens

    Keeps you logged in during your session

  • Session cookies

    Maintains your session state across pages

  • Security cookies

    Protects against cross-site request forgery and other security threats

2. Functional Cookies

These cookies enable enhanced functionality and personalization. They remember your preferences and settings to provide you with a more personalized experience.

Examples:
  • Language preferences

    Remembers your preferred language

  • Theme settings

    Saves your dark/light mode preference

  • UI preferences

    Remembers layout choices like grid/list view

3. Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve the user experience.

Examples:
  • Google Analytics

    Tracks page views, session duration, and user behavior

  • Usage statistics

    Helps us understand which features are most used

  • Performance monitoring

    Tracks page load times and performance metrics

4. Marketing Cookies

These cookies are used to track visitors across websites to display relevant advertisements and marketing campaigns. We currently do not use marketing cookies, but this category is included for future use.

Examples:
  • Ad tracking

    Tracks ad impressions and clicks

  • Marketing campaigns

    Measures the effectiveness of marketing campaigns

  • Third-party advertising

    Enables personalized advertising from partners

Managing Your Cookie Preferences

You can control and manage cookies in several ways:

  • Cookie Banner

    When you first visit our website, you'll see a cookie consent banner where you can accept, reject, or customize your preferences.

  • Profile Settings

    Once logged in, you can manage your cookie preferences from your profile page under "Cookie Preferences".

  • Browser Settings

    You can also control cookies through your browser settings. Note that blocking all cookies may affect website functionality.

Cookie Duration

Cookies may be either "session" cookies or "persistent" cookies:

  • Session Cookies

    Temporary cookies that are deleted when you close your browser

  • Persistent Cookies

    Remain on your device for a set period (typically 1 year) or until you delete them

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We use the following third-party services:

  • Google Analytics

    For website analytics and performance monitoring

  • Firebase

    For authentication and database services

  • Stripe

    For secure payment processing

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We'll notify you of any significant changes and may ask you to re-consent to our use of cookies.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us at:

Email: support@vailo.io