Audit Logs & Security

Monitor all workspace actions with detailed audit logging.

What are Audit Logs?

Audit logs provide a complete history of actions performed in your workspace for:

• Security: Track who did what and when
• Compliance: Maintain records for regulations
• Transparency: Full visibility into workspace changes
• Troubleshooting: Investigate issues and changes

Availability by Plan

• FREE: Not available
• STANDARD: 30-day retention
• PREMIUM: Lifetime retention

Who Can Access?

Only Owner, Admin and Manager can view audit logs:

1. Go to Workspace
2. Click "Audit Logs" in sidebar
3. View activity history

Workers cannot access audit logs.

What is Tracked?

Member Management

• Member invitations sent
• Members added to workspace
• Member roles changed
• Members removed from workspace
• User updates (email, name changes)

Workspace Settings

• Workspace name changes
• Logo/branding updates
• Job title changes
• Integration settings modified

Team Management

• Teams created or deleted
• Team leaders assigned
• Team members added/removed

Project Management

• Projects created or archived
• Project settings updated
• Project members added/removed
• Project lead changes

Billing & Subscription

• Subscription plan changes
• Payment method updates
• Billing information changes

Audit Log Details

Each log entry includes:

• Timestamp: Exact time of action
• User: Email and name of person who performed action
• Action: What was done
• Category: Type of action (workspace, member, team, project, billing)
• Severity: Info, Warning, or Critical
• Details: Before/after states for changes

Filtering & Search

Filter audit logs by:

• Category: workspace, member, team, project, billing
• Severity: info, warning, critical
• Search: Find specific actions or users
• Date Range: View specific time periods

Use Cases

Security Monitoring

Track unauthorized access attempts or suspicious activity.

Compliance Audits

Maintain records for GDPR, SOC2, or internal audits.

Change Tracking

Review what changed, when, and by whom.

Team Management

Monitor member additions, role changes, and removals.

Billing Transparency

Track subscription changes and billing events.

Retention Policy

STANDARD Plan (30 days)

• Logs automatically deleted after 30 days
• Suitable for basic compliance needs
• Covers recent activity

PREMIUM Plan (Lifetime)

• All logs retained indefinitely
• Required for long-term compliance
• Complete historical record

Downgrading Plans

When downgrading from PREMIUM to STANDARD:

• Existing logs older than 30 days are deleted
• New logs follow 30-day retention

Best Practices

1. Regular Reviews: Check logs weekly for security
2. Export Important Logs: Download critical audit records
3. Role-Based Access: Limit manager access appropriately
4. Monitor Alerts: Review critical severity actions immediately

Privacy & Data Protection

Audit logs contain:

• User emails and names
• Action details
• Timestamps

This data is:

• Encrypted at rest and in transit
• Only accessible to Owner, Admin and Manager
• Protected by role-based access control
• Compliant with GDPR requirements

Frequently Asked Questions

Q: Can I export audit logs? A: Yes, Owner, Admin and Manager can export logs from the Audit Logs page.

Q: What happens to logs when I downgrade? A: Logs older than your new plan's retention period are automatically deleted.

Q: Can I recover deleted logs? A: No, logs deleted due to retention policies cannot be recovered.

Q: Who receives alerts for critical actions? A: Workspace owners and managers receive in-app notifications for critical actions.

Upgrading for Audit Logs

To enable audit logging:

1. Go to Workspace → Billing
2. Click "Upgrade Plan"
3. Choose STANDARD (30-day) or PREMIUM (lifetime)
4. Audit logs activate immediately

Contact support@vailo.io for enterprise audit requirements.